Book a Repair

Tell us about your repair below — we'll confirm we can help and agree a final price before any work begins or payment is taken.

What seems to be the problem?

Our team of skilled jewellers use traditional techniques and the finest materials to restore your jewellery to its original condition, whether it's a simple repair or a complete refurbishment.

From resizing and re-tipping prongs, to replating and restoring gemstones, our attention to detail and commitment to quality is unmatched. With our luxury repair and servicing services, you can trust that your jewellery will continue to sparkle and shine for years to come.

Let us take care of your treasured pieces, so you can enjoy them for a lifetime.

Enquire About a Repair

Describe your item and the repair you need. Nothing is charged until we've confirmed we can help and you've approved the final price.

Photos really help us quote accurately. Once you've submitted this enquiry, reply to your confirmation email with up to 3 photos of your item, or send them to info@unislondon.com referencing your name.

Sending Your Item By Post

If you'd rather post your item to us, we recommend sending it tracked and insured for its value:

Up to £750 compensation £12.54
Up to £1,000 compensation £16.14
Up to £2,500 compensation £24.54

We're also happy to post your item back to you once the repair is complete, at the same rate. These are Royal Mail Special Delivery prices and may change — see royalmail.com for their current rates.

Just some of the repairs & servicings we offer

Some examples

Ring Sizing

Whether your ring is too loose or too tight, we can resize it to the perfect fit for you.

Stone Setting

If your stones have become loose or have fallen out, we can reset them securely to ensure they stay in place – and source any new ones to complete the set.

Prong Repair

Over time, prongs can become damaged or worn, leaving your stones vulnerable. We can repair or replace them to protect your stones.

Chain Repair

Broken chains can be frustrating, but we can repair or replace them to restore your jewelry to its original condition.

Clasp Repair

A broken clasp can render your jewelry unwearable. We can repair or replace clasps to ensure that your jewelry is secure and easy to put on and take off.

Polishing & Refinishing

Over time, jewellery can lose its shine and luster. We can polish and refinish your jewellery to restore its brightness and original beauty.